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Terms of Use

General terms for this website and the pre-contract information presented on it.

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Website & Service Terms

These terms apply to use of this website and general pre-contract information.

Website content is provided for general business information and may be updated without notice.
A signed proposal, quotation or agreement controls the final scope, fees, timelines, approvals and ownership for any project.
Platform ad spend, hosting, domains, software, travel and third-party services are separate unless explicitly included.
Clients must provide accurate doctor credentials, services, prices, locations, permissions and clinical approvals.
Timelines depend on access, approvals, content availability and third-party platform reviews.
Search rankings, ad approvals, enquiry volume and patient conversions cannot be guaranteed.

Intellectual Property & Approvals

Ownership terms are confirmed in the applicable proposal.

Pre-existing agency tools, templates, processes and know-how remain with the agency unless otherwise agreed. Final approved client-specific deliverables are licensed or transferred according to the signed proposal and payment status.

The client is responsible for confirming that supplied logos, photos, videos, testimonials, credentials and patient materials may lawfully be used. Publishing medical claims or patient content requires authorised approval and, where applicable, documented consent.

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